The role description gives you an overview of the responsibilities; it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service.

This role offers you the opportunity to be part of our transformative journey of Bank-to-Bank Tech. We are passionate about leveraging technology in every possible way to touch the hearts of millions of our valued customers. In this journey, as a UI/UX designer, you underpin our efforts in creating technology-aided products that are intuitive as an interface, easy to use, and offer best-in-class experience across devices and customer segments. Your role will involve creating intuitive user experiences through designs that are backed by research on user behavior, aligned and consistent with the brand philosophy, and, importantly, matching users’ needs. In this role, you will be working with multiple stakeholders, including but not limited to Product Managers, Business Heads, Users, and Data Science teams.

The Technology Group at ICICI Bank is at the forefront of our operations and offerings, which are focused on leveraging state-of-the-art technology to provide customer-centric solutions. This group plays a pivotal role in our vision of the transition from Bank to Bank Tech. Further, the group offers round-the-clock support to our entire banking ecosystem. In our persistent efforts to provide products and solutions that genuinely touch customers, unlocking the potential of technology in every single engagement would go a long way in creating customer delight. In this endeavor, we also ensure that all our processes, systems, and infrastructure are very well within the guardrails of data security, privacy, and relevant regulations.